<?php //getShortDescription.a%253A3%253A%257Bi%253A0%253Bs%253A26%253A%2522App%255CDocument%255CSupportTicket%2522%253Bi%253A1%253Bs%253A19%253A%2522priorityManuallySet%2522%253Bi%253A2%253Ba%253A0%253A%257B%257D%257D

return [PHP_INT_MAX, 'True once a human explicitly chose the priority (FUL-1764) — via /set-priority or an
explicit priority in the create payload. The escalation rule then never touches the
ticket; cleared by the dedicated /reset-priority operation (back to automatic).'];