<?php //getShortDescription.a%253A3%253A%257Bi%253A0%253Bs%253A26%253A%2522App%255CDocument%255CSupportTicket%2522%253Bi%253A1%253Bs%253A17%253A%2522clockRunningSince%2522%253Bi%253A2%253Ba%253A0%253A%257B%257D%257D

return [PHP_INT_MAX, 'When the escalation clock last (re)started running (FUL-1762) — set at creation, on each
return to an active status and on a carrier-reply segment reset; also the staleness token
for the deferred escalation message (FUL-1765). Null while the clock is frozen
(WAITING_* / RESOLVED / CLOSED): the field doubles as the "clock running" flag.'];